***Note: if you obtain any error messages in the browser, refresh the page in the browser until the error message is gone and you are logged into the website. In some cases, it may be necessary to “Clear Browsing Data” or Relaunch Safari or Google Chrome and then close the browser completely, re-open, and navigate back to https://mydesktop.nga.mil/ If that does not work restart your computer.
5. The store front should display with a white background. Click on the “WIN10” Desktop icon
- If you’re using Google Chrome, a file that resembles “TkRFVK…” will display at the bottom left side of your browser. Select this file one time
- If you’re using Safari, the “TkRFVK…” will be in your downloads folder. Select this file one time
- ***Note. If you do not follow the instructions in step